AI-Powered Operational Intelligence
Led UX strategy and end-to-end design for an AI-powered operational intelligence platform. Designed predictive dashboards and guided action workflows. Prototyped AI agent concepts with Engineering and Data Science. Contributed to $20M funding for next-generation AI capabilities.
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Drug Cost & Coverage for Caremark
Redesigned Caremark's Drug Cost & Coverage experience for 80M members, reducing call center inquiries by 6.82% through improved accessibility and usability.
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Independent Product Design & Modernization
Modernized a 25-year-old educational platform into a responsive React ecosystem serving children, teachers, and families—with 300+ learning experiences, native games, classroom tools, and customizable printables.
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MFT Banking Transaction Module
Designed and developed a new Managed File Transfer Banking Transaction Module for Syncrofy, enabling secure and efficient handling of high volumes of banking transactions.
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Battery Life Cycle Management
Developed a scalable web application for comprehensive battery monitoring, management, e-commerce, and advanced features, revolutionizing how clients monitor industrial batteries.
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Generational Family Platform
Designed iOS and Android applications for an innovative platform connecting family members across time through scheduled future deliveries of messages and gifts.
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American Guardian Warranty Services
Designed iOS, Android, and web applications to solve top call center issues by improving user experience for clients managing vehicle warranties.
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Wellness & Mood Tracking
A well-being and creativity app designed to help users feel happier, calmer, and more inspired every day with journaling, daily inspiration, guided breathing, mood tracking, and creative tools.
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Additional work across web design, illustration, print, publishing, and design-to-code exploration.
